What our Customers Say

Don't just take our word for it, take a look at what some of our happy customers say:

I received my glasses on Saturday and they are great. I must say that the overall experience from initial contact to receipt has been first class. Further orders will follow very soon.
Andy Curd, Wilts

Received my glasses yesterday, they are perfect and the vision I have with them is crystal clear. I will definitely recommend this company to anyone who has a strong prescription and does not want the extremely thick lenses that we have to put up with here in the US. These are awesome, I can't wait to show them off. Thank you!!!!.
Stacey Moberly, Texas, USA

I received my new glasses today and I must say I am delighted with the result! They turned out just how I wanted, the lenses are much thinner than the pair I received from Specsavers. What's even better is the fact that I paid half the price and got better quality lenses and great service. You'll definitely be hearing from me again in the near future. Thanks again and keep up the good work.
Thahn Nguyen, W Midlands

I would like to say how easy the ordering process was as well as the service being excellent. Glasses received and brilliant. Thanks.
David Brownbridge, Cleveland

My glasses have just been delivered. I must say that I am really impressed with them as well as the service I have received. 10 out of 10 & I will happily recommend ThinLenses to anyone. Thanks from a happy customer.
Winston Thomas, London

Many thanks for all your help with my prescription. I received the glasses on Tuesday morning and they are perfect.
Eve Green, Herts

I have been really impressed by the complete service I received from ThinLenses. From my first phone I was offered professional advice and support in choosing the correct lenses for my prescription. I received mixed messages on the high street and extortionate quotes. I saved £216 by ordering with you & that's just the lenses! My glasses were delivered safely & look great. Needless to say I'm really chuffed!
Claire Sargent, Surrey

Just wanted to let you know how impressed I am both with my glasses and the service I received. I rang your customer service number as I knew my glasses were due to arrive and I was about to go away for a few days. You very kindly offered to re-address the package to my neighbour and as promised they arrived the next morning. My call was followed up with an email confirming this and wishing me a great holiday, excellent service. My glasses were here when I arrived home and they are superb, they fit perfectly and the lenses are actually much thinner than I expected. Fantastic, I am absolutely delighted. Will be ordering a spare pair very soon!! Many thanks.
Susan Bartlett, Essex

I previously ordered my glasses with high index lenses from one of the large optician's chains, paid nearly £500 and they came out looking like bottle tops! I just received my new pair with 1.9 High Index Lenses from ThinLenses and I am absolutely delighted with them, they are so much thinner and cost less than £150. I am about to order another pair and have also recommended you to my sister and brother in-law. Many thanks for all your advice and delivering such a great pair of glasses.
George Brash, East Lothian

Thank you so much for the excellent service you have given to my husband and I. We used the reglaze service to replace the varifocal lenses in both our designer frames, and have been very impressed with both the delivery timescale and the workmanship of the lenses. We will certainly recommend ThinLenses.co.uk to all our friends. May I also say that your representative throughout the process has been a credit to your company, very professional in every way. Thank you.
Eleanor Wrigley, Lancs

My new glasses arrived safely today and I am pleased to say they are great. I would like to thank you for your help in and will not hesitate to use and to recommend ThinLenses.co.uk in the future. Hopefully I won't need to use you again too soon but when I do, I will be straight back! Thanks once again.
Peter Goodman, Devon

I have just received my glasses and am delighted with them, thank you. I will be ordering a spare pair very soon.
Caroline Tonkyn, Somerset

I just wanted to let you now that my glasses arrived yesterday. I'm absolutely delighted with them. Thanks very much.
Mary Fox, Ireland

I have just received my new glasses and I just had to write to you straight away to say a big thank you. They are lovely and the price was so so good! I will never use my usual spectacle suppliers again and will encourage everyone I know to go to you first. Many thanks once again!
Sue Pirouet, Bucks

Thank you for my beautiful glasses they are excellent and as promised they arrived just in time for my holidays. Thank you also for the very kind, informative and patient way you handled my enquiry. I will certainly recommend your company to all my friends.
Patricia Turner, Lancs

I'd just like to thank you for saving me in excess of £150. Received my designer glasses today. They are brilliant, having priced an identical pair, with high index lenses, at my well known high street optician, I can't praise you enough. Will recommend ThinLenses.co.uk to my friends and family
Bill Mulholland, Cheshire

Great glasses, incredibly thin lenses, work really well and my son even commented that he thought they looked really trendy!
Neil Aldridge, Berks

Thank you very much for the prompt delivery of my new glasses, they are just great. I am very pleased with the service I have received and will certainly use ThinLenses again.
Doreen Haigh, Kent

I received my glasses from you today, and I want to say how pleased I am with them, and the professional service you provide. I will definately be buying my glasses online from you in future. Thankyou.
Alan Hill, Cornwall

Thanks for the glasses they are perfect, just what I needed and at a fraction of the price I normally have to pay on the High Street.
John Marshall, Kent

Thank you for the speedy processing of my order for new glasses. Great service from start to finish.
Suzanne Fernie, Fife

Thank you for the quick turnround with the Glasses I ordered, I am very pleased with the frames and lenses. I would also like to thank you for your courtesy and knowledge with regard to the information I required with reference to my prescription. I will certainly use thinlenses.co.uk in the future and I will have no hesitation with any recommendation.
Pete Mellor, Lancashire

Excellent Customer Service with rapid delivery.The glasses themselves are an example of great craftsmanship...very happy. Thank you.
Paul Williams, Tyne & Wear

Just a short email to let you know how pleased I am with service I have received from ThinLenses. The whole order was handled very efficiently, from my inital enquiry when I was quite apprehensive about placing an order via the internet having never done this before!. You were most helpful in guiding me through the process and giving me your advice. From placing my order to delivery of my glasses took 6 working days, amazingly quick and much less time than I have experienced when using a high street opticians. am very pleased with my glasses and will definitely use ThinLenses again as well as recommending you to my friends.
June Varely, Essex

I am so impressed with ThinLenses.co.uk that I can’t praise them enough. Being a High Prescription Lenses wearer, I prefer wearing glasses with high index lenses as they help with my confidence. I was tired of paying the extortionate prices from the High Street retailers for something so essential. In the past I have paid over £400 for a single pair of glasses, so until recently the only options I had were to either pay these over inflated prices or settle for a demeaning pair of glasses. Then I came accross ThinLenses.co.uk. Unlike many other online companies who just communicate via email, I spoke to a person who handled my order from the very start, helping me choose suitable frames, right through to calling me to check to see if I was happy with my new glasses once they had arrived. I was kept informed all through out. I ordered two pair of glasses for a lot less than what I would have paid for a single pair from my optician and they arrived well within 10 working days. They were a perfect fit and I am so pleased with the frames they helped me choose. I am now a loyal customer and haven’t stopped telling everyone I know about this amazing company. They by far exceeded my expectations. THANK YOU for you for a GREAT service and for giving people like me a real affordable alternative without compromising on quality.
Surjit Singh, West Midlands

Just a note to thank you for the new varifocals and to say that everything is perfect. The glasses, the service, and the price are all second to none!! When I originally called about my prescription, the friendly helpful advice that I received definately pushed the business in your favour when I was weighing up who to go with. Thank you again and well done!...in these days of poor and indifferent service everywhere, its made a pleasantly refreshing change.
Chris Redman, Lancs

I would like to thank you for my new glasses, they are fantastic. I was a little apprehensive about ordering online, especially as my own optician kept plugging the high street as being better than online for a variety of reasons. But in the end it came down to great customer service, fantastic prices and an efficient turn around. I received mine within 2 weeks of ordering and they were more than I was expecting. Thank you again, I will certainly let others know.
Sara Farajallah, Bucks

Thank you for my new glasses, they arrived today. I have been wearing them all day now and I can’t believe how light in weight they are. I weighed them and they are 1 oz, whereas my old ones weigh 4 oz's. I now realise why I have had a lot of neck pain and headaches recently. I don't know how the varifocals are placed in the frame, but they are amazing as I do not have to lift my head up at all in order to read. I will definitely be using your company again and I will also tell all my friends. Thank you.
Trish Mole, Cornwall

A couple of weeks ago I dropped my glasses on the floor cracking one of the lenses. I went into the optician’s shop where I bought them who quoted me £120 to replace this single lens in my existing frame. When I asked why they charged so much, I was told it was because I wanted a 1.9 high index lens. Then I came across your website, where I got a brand new pair of funky looking glasses with 1.9 high index lenses for less than what my optician was charging to replace the one lens in my old frames.
Sunita Shah, Chesire

Just a quick note, to let you know that I received my new glasses today. They are amazing, I can’t believe how thin the lenses have turned out, they make my old glasses look embarrassing. And what’s even more amazing is that they cost £200 less! Thank you so much.
Carol Joseph, London

A friend of mine recommended your website, and I have to say that at first I was a little sceptical. I couldn’t believe that the designer frames I chose with high index transitions lenses came out at less than 30% of what my optician quoted me. I will definitely be recommending your website to all my friends.
Simon Dexter, W.Sussex

Can I just say that ordering from you guys has been so effortless. I have bought stuff on the internet before and have been disappointed with the service, but not from you guys I have been pleasantly surprised, plus I have saved a fortune. Cheers.
Danny Jenkins, Cardiff

Having received my glasses within 10 days of ordering I am over the moon with how good they look! I am used to shelling out a small fortune on High Index lenses and am so pleased to have found somewhere I can save money and pick some fantastic frames. I’ll be coming to you for my sunglasses soon!
Cheryl Barton-Lewis, Berks