Thinlenses were the only company to stock the glasses that I wanted, after accidentally breaking my two pairs: they couldn’t have been more helpful in informing me when the frames had arrived at their office, and requesting me to send the broken ones in. They swiftly put my existing lenses into the new frames and returned to me. From start to finish in under 7 days. Superb!
Harry
Use the for the first time – sent my glasses to be re-glazed with a new prescription. Have a high prescription so went for the super thin flat lens.
Sent on the Thursday I think and had them back by the Sat – amazing service and the lenses look great.
My optician didn’t even offer me these lens (just the high index ones). Next time I will get my prescription from the optician and order them online.
Great service
Faisal Nasir
I’ve used ThinLenses consistently since my prescription became too complex for the online service I had used for years. I have a strong prescription, and now need varifocals. I have had five or six pairs of glasses and sunglasses lensed at ThinLenses now, and Ash and his team have gone above and beyond expectations every time, helping find solutions to get the prescription I need in a variety of vintage frames.
Recently, I tried using a cheaper service offered by a major high street retailer for a pair of sunglasses that weren’t for everyday use. The lenses they returned to me were incorrect and unwearable, and despite swearing they’d made them to my prescription, they were unusable. I sent them to Ash, who confirmed that the mainstream brand had made errors and cut corners. He was able, as usual, to send me a perfect set of lenses made to the same prescription.
Lesson learned, you get what you pay for. Particularly if you have complex requirements, ThinLenses are incredible. Quick turnaround, personal service, perfect product, every time.
Matt Lodder