Marc Jacobs

Thinlenses were the only company to stock the glasses that I wanted, after accidentally breaking my two pairs: they couldn’t have been more helpful in informing me when the frames had arrived at their office, and requesting me to send the broken ones in. They swiftly put my existing lenses into the new frames and returned to me. From start to finish in under 7 days. Superb!

I’m really happy with my decision to order my new glasses from ThinLenses. The frames are lovely and by selecting the 1.9 glass high index option, they look so much nicer than any of the glasses I have worn in the past. I’ve received so many compliments already! The best part of my experience is dealing with Ash, who was very helpful and professional throughout the entire process. He prioritized my order given the urgency of my request, reverted promptly to all my emails and answered all my questions in very thorough and helpful way. I will definitely recommend ThinLenses to all my friends and family looking to buy new glasses from a very professional and reliable company with amazing customer service!

Have just received my sunglasses and am extremely impressed with the quality and the incredibly quick turnaround. The level of customer service and communication was excellent. Only thing that would have made it better would be the ability to see photos of the different colours and gradients of tinted lenses available before choosing. I’m so excited to finally have some prescription sunglasses that suit me! Thanks Ash and the rest of the team.