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I called them to discuss my prescription and then called again before placing the order. Ash Mehta spoke with me both times. He is a gentleman, informative, knowledgeable and very patient. I then placed the order online using their website.
The eyeglasses arrived within about 2 weeks and I was very pleased with the results. I did need a slight frame adjustment due to my unusual situation and my local optician did this in 5 minutes or less for no fee.
I would happily do business with this very ethical, honest, professional company again in the future. I would most definitely recommend them to anyone looking for professionally-made, high-quality eyeglasses.
This is a company that really went above and beyond to make sure I am pleased with their service.
Thank you, Ash Mehta!
GSG
Astonishingly great. The best customer service I’ve ever experienced, speedy and well packaged delivery & most importantly perfect lenses. This was my first experience of ordering anything optical online, and with a prescription in the high numbers (over -13), it felt like a bit of a risk. With the price difference though, compared to a high street optician, I thought it was worth it & i’m completely satisfied that I made the right choice. I used the reglazing service and opted for the 1.9 index glass lenses. The vision is perfect & aesthetically they’re so much more subtle than the thick plastic lenses I’ve previously been recommended. Many thanks Ash for your instant replies and help.
Tim
I used another service before these guys and they sent me glasses that where broken/wrong perscription! was a right headache to sort, Found these guys gladly, my perscription is quite high so I need thin lenses, they recomended me double Aspheric Lenses after placing my order so chose them. Received the glasses today and they are top notch, they have taken care with them and are spot on as I requested.
I would use the company again, I fully recommend them if you need thin lenses.
Many thanks thin lenses!.
Ellis
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