Amber

Astonishingly great. The best customer service I’ve ever experienced, speedy and well packaged delivery & most importantly perfect lenses. This was my first experience of ordering anything optical online, and with a prescription in the high numbers (over -13), it felt like a bit of a risk. With the price difference though, compared to a high street optician, I thought it was worth it & i’m completely satisfied that I made the right choice. I used the reglazing service and opted for the 1.9 index glass lenses. The vision is perfect & aesthetically they’re so much more subtle than the thick plastic lenses I’ve previously been recommended. Many thanks Ash for your instant replies and help.

I’m really happy with my decision to order my new glasses from ThinLenses. The frames are lovely and by selecting the 1.9 glass high index option, they look so much nicer than any of the glasses I have worn in the past. I’ve received so many compliments already! The best part of my experience is dealing with Ash, who was very helpful and professional throughout the entire process. He prioritized my order given the urgency of my request, reverted promptly to all my emails and answered all my questions in very thorough and helpful way. I will definitely recommend ThinLenses to all my friends and family looking to buy new glasses from a very professional and reliable company with amazing customer service!

I have a high prescription and in 30 years no high street optician has ever given me glasses I felt comfortable wearing, then I found the utopia, step forward ThinLenses.

I contacted ThinLenses feeling a little apprehensive because of my high prescription but that completely disappeared during my first phone conversation, their help, experience and advice throughout the entire process was outstanding, I was completely at ease.

I will never buy glasses from anyone else, I can’t recommend ThinLenses highly enough