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Thinlenses were the only company to stock the glasses that I wanted, after accidentally breaking my two pairs: they couldn’t have been more helpful in informing me when the frames had arrived at their office, and requesting me to send the broken ones in. They swiftly put my existing lenses into the new frames and returned to me. From start to finish in under 7 days. Superb!
Harry
I’m really happy with my decision to order my new glasses from ThinLenses. The frames are lovely and by selecting the 1.9 glass high index option, they look so much nicer than any of the glasses I have worn in the past. I’ve received so many compliments already! The best part of my experience is dealing with Ash, who was very helpful and professional throughout the entire process. He prioritized my order given the urgency of my request, reverted promptly to all my emails and answered all my questions in very thorough and helpful way. I will definitely recommend ThinLenses to all my friends and family looking to buy new glasses from a very professional and reliable company with amazing customer service!
Anastasia Pavlou
I called them to discuss my prescription and then called again before placing the order. Ash Mehta spoke with me both times. He is a gentleman, informative, knowledgeable and very patient. I then placed the order online using their website.
The eyeglasses arrived within about 2 weeks and I was very pleased with the results. I did need a slight frame adjustment due to my unusual situation and my local optician did this in 5 minutes or less for no fee.
I would happily do business with this very ethical, honest, professional company again in the future. I would most definitely recommend them to anyone looking for professionally-made, high-quality eyeglasses.
This is a company that really went above and beyond to make sure I am pleased with their service.
Thank you, Ash Mehta!
GSG
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