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Showing 253–264 of 295 resultsSorted by latest

Showing 253–264 of 295 resultsSorted by latest

Outstanding service, exceptional customer care

I have a high prescription and in 30 years no high street optician has ever given me glasses I felt comfortable wearing, then I found the utopia, step forward ThinLenses.
I contacted ThinLenses feeling a little apprehensive because of my high prescription but that completely disappeared during my first phone conversation, their help, experience and advice throughout the entire process was outstanding, I was completely at ease.
I will never buy glasses from anyone else, I can’t recommend ThinLenses highly enough
Ben Grocott

I tried a cheaper high street brand. ThinLenses fixed their mistakes.

I’ve used ThinLenses consistently since my prescription became too complex for the online service I had used for years. I have a strong prescription, and now need varifocals. I have had five or six pairs of glasses and sunglasses lensed at ThinLenses now, and Ash and his team have gone above and beyond expectations every time, helping find solutions to get the prescription I need in a variety of vintage frames.
Recently, I tried using a cheaper service offered by a major high street retailer for a pair of sunglasses that weren’t for everyday use. The lenses they returned to me were incorrect and unwearable, and despite swearing they’d made them to my prescription, they were unusable. I sent them to Ash, who confirmed that the mainstream brand had made errors and cut corners. He was able, as usual, to send me a perfect set of lenses made to the same prescription.
Lesson learned, you get what you pay for. Particularly if you have complex requirements, ThinLenses are incredible. Quick turnaround, personal service, perfect product, every time.
Matt Lodder

Highly Recommend!

Have just received my sunglasses and am extremely impressed with the quality and the incredibly quick turnaround. The level of customer service and communication was excellent. Only thing that would have made it better would be the ability to see photos of the different colours and gradients of tinted lenses available before choosing. I’m so excited to finally have some prescription sunglasses that suit me! Thanks Ash and the rest of the team.
Red Yates