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Astonishingly great. The best customer service I’ve ever experienced, speedy and well packaged delivery & most importantly perfect lenses. This was my first experience of ordering anything optical online, and with a prescription in the high numbers (over -13), it felt like a bit of a risk. With the price difference though, compared to a high street optician, I thought it was worth it & i’m completely satisfied that I made the right choice. I used the reglazing service and opted for the 1.9 index glass lenses. The vision is perfect & aesthetically they’re so much more subtle than the thick plastic lenses I’ve previously been recommended. Many thanks Ash for your instant replies and help.
Tim
I turned to Thinlenses because I have such a complex prescription that my optician could no longer find anyone who manufactures my prescription to a 1.9 index. I have to admit I was terrified about ordering because my prescription is VERY complex (-15.5 and -16.75) and I really could not believe that somebody could make me a pair of glasses that would not only fit me, but also be the right prescription for just £244 including frames (the cheapest quote I could get for LENSES ONLY at 1.7 index was £550). Ash was extremely helpful and reassuring and so I placed my order with trepidation. However, when my glasses arrived I was astonished to find they actually fitted me better and gave me better vision than my old ones! And they are so lightweight and comfortable too. I really cannot recommend this optician enough – if they can deal with my prescription, they can deal with anything!
Mrs J Blade
I used another service before these guys and they sent me glasses that where broken/wrong perscription! was a right headache to sort, Found these guys gladly, my perscription is quite high so I need thin lenses, they recomended me double Aspheric Lenses after placing my order so chose them. Received the glasses today and they are top notch, they have taken care with them and are spot on as I requested.
I would use the company again, I fully recommend them if you need thin lenses.
Many thanks thin lenses!.
Ellis
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