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I have a high prescription and in 30 years no high street optician has ever given me glasses I felt comfortable wearing, then I found the utopia, step forward ThinLenses.
I contacted ThinLenses feeling a little apprehensive because of my high prescription but that completely disappeared during my first phone conversation, their help, experience and advice throughout the entire process was outstanding, I was completely at ease.
I will never buy glasses from anyone else, I can’t recommend ThinLenses highly enough
Ben Grocott
Astonishingly great. The best customer service I’ve ever experienced, speedy and well packaged delivery & most importantly perfect lenses. This was my first experience of ordering anything optical online, and with a prescription in the high numbers (over -13), it felt like a bit of a risk. With the price difference though, compared to a high street optician, I thought it was worth it & i’m completely satisfied that I made the right choice. I used the reglazing service and opted for the 1.9 index glass lenses. The vision is perfect & aesthetically they’re so much more subtle than the thick plastic lenses I’ve previously been recommended. Many thanks Ash for your instant replies and help.
Tim
Absolutely 5 stars. Super fast, super friendly, very professional and fabulous customer service. Prices cannot be beaten. Just received my glasses & so pleased, I am going to get another pair. Many thanks to Ash & his team. ?
Marilyn Humber
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